3 Steps to Picking the Right Carpet Maintenance Vendor
For a facility manager, days fly by while you struggle to find balance between budgeting, sustainability objectives and dealing with the latest crisis leaving little time for sifting through vendors. Floor and textile care is important though and finding a reputable, quality vendor is even more important. Trusting a company to provide quality care for one of the buildings’ more expensive investments is as easy as following these three steps: make sure they are trained, create a plan, know the process. Talking with service providers about their training, planning and process is the first step toward evaluating their professionalism and the quality of work that they will deliver.
1.Create a Plan
Scheduling regular maintenance for your building’s flooring and textiles is the best way to keep them sanitary, looking like new, and lasting longer. However, we all know that not every square foot of your building gets the same foot traffic in a given period of time. So instead of implementing a standard maintenance plan, seek out a company that will evaluate the unique needs of your building and care for each space with the most beneficial frequency needed. By cleaning some surfaces on an as-needed basis you not only save time and money, but you can still ensure the overall quality of care by installing a plan.
2.Know the Process
Just as setting a clear plan with your vendor, being knowledgeable on the process they use is also a good way to establish consistent service and enables them to work independently and effectively while in your facility. An excellent example of this is milliCare’s dry carpet-cleaning system. Skilled technicians are trained in a four-step process that includes carpet preparation and cleaning. Each professional understands the importance of pre-misting, applying the dry polymer, working it into the carpet and vacuuming away dirt, dust mites and other pollutants. Talking with service providers about their training, planning and process is the first step toward evaluating their professionalism and the quality of work that they will deliver.
3.Invest in Training
A lot of people ask, does certification and training really matter? Can it really be that important? Simply, the answer is yes! Having a certification signifies that a professional or company knows how to do their job well, but it also means so much more than just knowing how to accomplish a task. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is an independent body that provides the most complete technical training courses and seminars available to carpet cleaning and restoration professionals. Similarly, the IICRC’s Upholstery and Fabric Cleaning Technician (UFT) program works with technicians to teach them how to evaluate fiber types, employ cleaning methods and assess potential problems. Working with a certified company takes away the guessing game of “how well of a job will they do”. Knowing a company is certified ensures that the professionals will offer a higher level of service with superior technique.
The flooring and textiles in your building are important. Your time and budget are important too. We here at The Floor Care Company value your needs as a facility manager and are here to help keep you on track and on budget. Call today and talk to our service providers about our training, planning, and process to decide if we are the right vendor for you.